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docs: add skip_reopen to assign_conversation_request schema (Preview) #645

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Merged
dan0505 merged 2 commits into from
Aug 28, 2026
Merged

docs: add skip_reopen to assign_conversation_request schema (Preview) #645

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e5cad90
docs: add skip_reopen to assign_conversation_request schema (Preview)
dan0505 Aug 28, 2026
38f1691
docs: declare default false on skip_reopen
dan0505 Aug 28, 2026
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8 changes: 8 additions & 0 deletions descriptions/0/api.intercom.io.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -28785,6 +28785,14 @@ components:
description: Optionally you can send a response in the conversation when
it is assigned.
example: Let me pass you over to one of my colleagues.
skip_reopen:
type: boolean
default: false
description: When true, assigning a closed conversation leaves it closed
instead of reopening it. No reopen event is recorded, so the conversation
keeps its original close timestamp and the assignment does not count as
a new closure in reporting.
example: true
required:
- message_type
- type
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