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Urgent: Order #[BM-6876] Delayed for 12 Days (No Email Response / Items In Stock) #1

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@kazawisugo-ux

Hi Basicmicro Team,

I am sorry to open an issue here, but I have tried contacting your customer support via email multiple times regarding my order #[BM-6876] and received absolutely no response.

It has been 12 days since I placed this order. When I purchased the items, they were clearly listed as in stock. However, the shipment status has not updated, and the package hasn't been shipped.

Since this delay is severely impacting my project development timeline, I have no choice but to reach out here. Could someone from the team please look into this or forward this to the sales/shipping department urgently?

Thank you for your understanding and quick help.

Best regards,
A Concerned Customer

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